Last Updated: November 2024

1. Agreement to Terms

Welcome to Haikou Dehuangru Network Technology Co., Ltd. (hereinafter referred to as "Company", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our website, services, and products.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services. We reserve the right to update or modify these Terms at any time without prior notice.

2. Services Description

We provide professional computer systems design and related technical services, including but not limited to:

  • Custom Software Development: Design and development of tailored software solutions
  • System Integration Services: Integration of various systems and platforms
  • Technical Consulting: Expert advice and guidance on technical matters
  • Cloud Services: Cloud-based solutions and infrastructure
  • Data Analysis: Business intelligence and data analytics services
  • Website Development: Design and development of websites and web applications
  • Maintenance and Support: Ongoing technical support and maintenance services
  • Other Related Services: Additional technical services as agreed upon

Specific service details, deliverables, timelines, and pricing will be outlined in individual service agreements or contracts.

3. User Responsibilities

When using our services, you agree to:

3.1 Provide Accurate Information

  • Provide true, accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Notify us of any changes to your contact information

3.2 Comply with Laws

  • Comply with all applicable local, national, and international laws and regulations
  • Respect intellectual property rights
  • Not engage in any illegal or unauthorized activities
  • Not use our services for any unlawful purpose

3.3 Account Security

  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

3.4 Acceptable Use

  • Use our services only for their intended purpose
  • Not attempt to interfere with the proper functioning of our services
  • Not transmit viruses, malware, or other harmful code
  • Not engage in any activity that could damage, disable, or impair our services

4. Intellectual Property Rights

4.1 Our Intellectual Property

Unless otherwise stated, all content, technology, software, designs, graphics, logos, and materials on our website and in our services are the exclusive property of Haikou Dehuangru Network Technology Co., Ltd. or our licensors. They are protected by copyright, trademark, and other intellectual property laws.

4.2 License to Use

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our services for their intended purpose. You may not:

  • Copy, modify, distribute, sell, or lease any part of our services
  • Reverse engineer or attempt to extract source code from our software
  • Remove, alter, or obscure any copyright, trademark, or proprietary notices
  • Use our services or content for commercial purposes without authorization
  • Create derivative works based on our services

4.3 Client-Provided Content

You retain ownership of any content, data, or materials you provide to us. By providing such content, you grant us a license to use it solely for the purpose of delivering our services to you.

4.4 Deliverables

Upon full payment, ownership rights to deliverables specified in service agreements will be transferred to you, unless otherwise agreed. We retain the right to use non-confidential methodologies, techniques, and general knowledge gained during service delivery.

5. Payment Terms

5.1 Service Fees

  • Service fees will be determined based on project scope and requirements
  • Detailed pricing will be provided in service agreements or quotations
  • Fees are subject to change with prior notice
  • All fees are exclusive of applicable taxes

5.2 Payment Methods and Terms

  • Payment methods and schedules will be specified in service agreements
  • Payments may be required in installments based on project milestones
  • Payment is typically due within 30 days of invoice date unless otherwise agreed
  • Late payments may incur interest charges and service suspension

5.3 Refund Policy

  • Refund eligibility depends on the specific service agreement
  • Refunds for completed work are generally not available
  • Partial refunds may be considered for uncompleted work
  • Request refunds within the timeframe specified in your agreement

5.4 Additional Costs

  • Additional work beyond the original scope may incur extra charges
  • Third-party service costs (e.g., hosting, licenses) are billed separately
  • Travel expenses may apply if on-site work is required

6. Warranties and Disclaimers

6.1 Service Warranty

We strive to provide high-quality services and will make reasonable efforts to:

  • Deliver services in a professional and workmanlike manner
  • Meet agreed-upon specifications and requirements
  • Correct defects in deliverables within warranty periods specified in agreements

6.2 Disclaimers

To the fullest extent permitted by law, our services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:

  • We do not guarantee that our services will be uninterrupted, error-free, or completely secure
  • We do not warrant that results obtained from using our services will be accurate or reliable
  • We do not guarantee specific business outcomes or results
  • We are not responsible for third-party services, software, or platforms

6.3 Service Modifications

We reserve the right to:

  • Modify, suspend, or discontinue any aspect of our services at any time
  • Impose limits on certain features or restrict access to parts of services
  • Update or change our website and services without prior notice

7. Limitation of Liability

To the maximum extent permitted by applicable law:

  • Indirect Damages: We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data loss, business interruption, or loss of goodwill
  • Maximum Liability: Our total liability for any claims arising from or related to our services shall not exceed the amount you paid us for the specific service in the 12 months preceding the claim
  • Force Majeure: We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control
  • Third-Party Actions: We are not responsible for the actions, content, or services of third parties

Some jurisdictions do not allow certain limitations on liability, so some of the above limitations may not apply to you.

8. Confidentiality

8.1 Our Commitment

We agree to:

  • Maintain confidentiality of your proprietary information
  • Use confidential information only for providing services
  • Implement reasonable security measures to protect confidential data
  • Not disclose confidential information to third parties without authorization

8.2 Exceptions

Confidentiality obligations do not apply to information that:

  • Is publicly available or becomes public through no breach by us
  • Was already known to us before disclosure
  • Is independently developed by us
  • Must be disclosed by law or court order

9. Term and Termination

9.1 Service Term

The term of service will be specified in individual service agreements. Unless otherwise stated, services continue until project completion or contract termination.

9.2 Termination by Client

You may terminate services by:

  • Providing written notice as specified in your service agreement
  • Payment for all services rendered up to the termination date
  • Complying with any termination procedures in your agreement

9.3 Termination by Us

We may terminate or suspend services if:

  • You violate these Terms or your service agreement
  • Payment is not received as agreed
  • Your actions harm us or other users
  • Required by law or legal process
  • Continuing service is no longer commercially viable

9.4 Effect of Termination

Upon termination:

  • You must pay for all services provided up to the termination date
  • We will provide deliverables for completed and paid work
  • Access to ongoing services will be terminated
  • Provisions that by their nature should survive will continue

10. Indemnification

You agree to indemnify, defend, and hold harmless Haikou Dehuangru Network Technology Co., Ltd., its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from:

  • Your violation of these Terms
  • Your violation of any laws or regulations
  • Your violation of any third-party rights
  • Content or materials you provide to us
  • Your use or misuse of our services

11. Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to conflict of law principles.

11.2 Dispute Resolution Process

In the event of any dispute arising from these Terms or our services:

  1. Negotiation: The parties shall first attempt to resolve the dispute through good faith negotiation
  2. Mediation: If negotiation fails, parties may agree to mediation
  3. Arbitration/Litigation: If mediation is unsuccessful, disputes shall be submitted to the people's court with jurisdiction in the location of our company

11.3 Class Action Waiver

To the extent permitted by law, you agree that any dispute will be conducted only on an individual basis and not as part of a class or representative action.

12. Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Post the revised Terms on our website
  • Notify you of material changes via email or website notice (where applicable)

Your continued use of our services after changes are posted constitutes acceptance of the revised Terms. If you do not agree to the modified Terms, you must discontinue using our services.

13. General Provisions

13.1 Entire Agreement

These Terms, together with any service agreements and privacy policy, constitute the entire agreement between you and us regarding our services.

13.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

13.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

13.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign our rights and obligations without restriction.

13.5 No Agency

Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and us.

13.6 Language

These Terms are provided in English and may be translated into other languages. In case of any conflict, the English version shall prevail.

14. Contact Information

If you have any questions, concerns, or disputes regarding these Terms of Service, please contact us:

Haikou Dehuangru Network Technology Co., Ltd.
海口德黄如网络科技有限公司

Address: Room 441, Building 3, Green Home, Zhongshan Street, Longhua District, Haikou, Hainan Province, China
海南省海口市龙华区中山街道绿色佳园3栋441室

Email: contact@dehuangru.autos
Phone: 18831201169
Website: www.dehuangru.autos

Thank you for choosing Haikou Dehuangru Network Technology Co., Ltd.
We look forward to serving you with professional technical solutions.